Article 1 (Purpose)

These Terms of Use (hereinafter, the “Terms”) define the rights, obligations, and responsibilities between Novavect Co., Ltd. (hereinafter, the “Company”) and users (hereinafter, the “Users”) in relation to the use of corporate information services and e-commerce services provided through the Company’s website ([http://novavect.com/], hereinafter, the “Website”).

Article 2 (Definitions)

The terms used in these Terms shall be defined as follows:

• “Website” refers to a virtual online platform established by the Company using information and communications facilities to sell goods or provide services (collectively, the “Products”) to Users.
• “User” refers to any person who accesses the Website and uses the services provided by the Company in accordance with these Terms.
• “Member” refers to a User who provides personal information to the Company, completes the membership registration process, and is granted continuous access to the Company’s services.
• “Non-member” refers to a User who uses services without registering as a Member.
• “Products” refers to goods sold or services provided by the Company.

Article 3 (Effect and Amendment of the Terms)

• These Terms become effective upon being posted on the Website or otherwise publicly announced to Users.
• The Company may amend these Terms within the scope not violating applicable laws and regulations, including but not limited to the Act on the Consumer Protection in Electronic Commerce Transactions and the Act on the Regulation of Terms and Conditions.
• In the event of an amendment, the Company shall notify Users by specifying the effective date and reasons for amendment at least seven (7) days before the effective date.
• If a User does not agree to the amended Terms, the User may discontinue use of the services. If the User continues to use the services after the amended Terms become effective, the User shall be deemed to have consented to the amendments.

Article 4 (Provision of Services)

The Company provides the following services through the Website:

1. Company and brand introduction, corporate information services
2. Product information and product sales
3. Order, payment, shipping, exchange, and refund-related services
4. Customer inquiry and support services
5. Any other services designated by the Company

Article 5 (Product Information and Pricing)

• The Company clearly displays the name, description, price, shipping cost, and conditions for exchange or refund for each Product on the Website.
• Product prices and configurations may change in accordance with Company policies, and the Company will notify such changes through the Website.
• Any changes in pricing or conditions shall not apply retroactively to completed transactions.

Article 6 (Formation of Purchase Contract)

A purchase contract shall be formed when the User submits a purchase order and the Company accepts such order.
The Company may reject or cancel an order in the following cases:

1. If the order contains false or fraudulent information
2. If payment issues arise
3. If unavoidable circumstances such as Product shortage occur

Article 7 (Payment Methods)

Users may pay for Products using the payment methods provided by the Company. Any payment-related fees shall comply with the policies of the Company or its designated payment service providers.

Article 8 (Shipping)

The Company shall ship Products according to the shipping method indicated once payment is completed.
Shipping periods shall follow the estimated schedule provided at checkout; however, delays may occur due to force majeure, including natural disasters or courier-related issues.

Article 9 (Withdrawal of Purchase, Exchange & Refund)

Users may request withdrawal of purchase within seven (7) days from the date of receiving the Product.
Withdrawal of purchase may be restricted under the Act on the Consumer Protection in Electronic Commerce Transactions in the following cases:

1. If the Product is damaged or lost due to reasons attributable to the User
2. If the Product’s value has significantly decreased due to use or partial consumption
3. If the Product is a customized or made-to-order item for which prior notice of no-exchange/refund was provided and consent was obtained
4. If the Product cannot be resold for hygiene-related reasons and its packaging has been opened or damaged

Shipping fees related to exchanges and refunds shall be handled in accordance with applicable laws and the Company’s exchange and refund policies.

Article 10 (Membership Withdrawal and Restrictions)

Members may request membership withdrawal at any time, and the Company shall process such requests in accordance with applicable laws.
If a Member violates these Terms or relevant laws, the Company may restrict or terminate the Member’s eligibility.

Article 11 (Intellectual Property Rights)

All content posted on the Website, including text, images, designs, logos, and videos, is owned by the Company.
Users may not reproduce, distribute, transmit, or commercially use such content without the Company's prior written consent.

Article 12 (Disclaimer)

The Company shall not be liable for service interruptions caused by force majeure events such as natural disasters or system failures.
However, if damage occurs due to the Company’s intentional misconduct or gross negligence, the Company shall be liable in accordance with applicable laws.

Article 13 (Personal Information Protection)

The Company protects Users' personal information, and matters relating to the collection, use, and protection of personal information shall be governed by the Company’s Privacy Policy.

Article 14 (Dispute Resolution and Jurisdiction)

Disputes arising between the Company and Users shall primarily be resolved through mutual consultation.
If consultation fails, the competent court of the first instance shall be determined in accordance with the Civil Procedure Act and other applicable laws.

Supplementary Provision

These Terms shall take effect as of January 01, 2026.