Sign-up Terms

Sign-up Terms

You must agree to the Terms of Service and the Privacy Policy to sign up.

  • Article 1 (Purpose)

    These Terms of Use (hereinafter, the “Terms”) define the rights, obligations, and responsibilities between Novavect Co., Ltd. (hereinafter, the “Company”) and users (hereinafter, the “Users”) in relation to the use of corporate information services and e-commerce services provided through the Company’s website ([http://novavect.com/], hereinafter, the “Website”).

    Article 2 (Definitions)

    The terms used in these Terms shall be defined as follows:

    • “Website” refers to a virtual online platform established by the Company using information and communications facilities to sell goods or provide services (collectively, the “Products”) to Users.
    • “User” refers to any person who accesses the Website and uses the services provided by the Company in accordance with these Terms.
    • “Member” refers to a User who provides personal information to the Company, completes the membership registration process, and is granted continuous access to the Company’s services.
    • “Non-member” refers to a User who uses services without registering as a Member.
    • “Products” refers to goods sold or services provided by the Company.

    Article 3 (Effect and Amendment of the Terms)

    • These Terms become effective upon being posted on the Website or otherwise publicly announced to Users.
    • The Company may amend these Terms within the scope not violating applicable laws and regulations, including but not limited to the Act on the Consumer Protection in Electronic Commerce Transactions and the Act on the Regulation of Terms and Conditions.
    • In the event of an amendment, the Company shall notify Users by specifying the effective date and reasons for amendment at least seven (7) days before the effective date.
    • If a User does not agree to the amended Terms, the User may discontinue use of the services. If the User continues to use the services after the amended Terms become effective, the User shall be deemed to have consented to the amendments.

    Article 4 (Provision of Services)

    The Company provides the following services through the Website:

    1. Company and brand introduction, corporate information services
    2. Product information and product sales
    3. Order, payment, shipping, exchange, and refund-related services
    4. Customer inquiry and support services
    5. Any other services designated by the Company

    Article 5 (Product Information and Pricing)

    • The Company clearly displays the name, description, price, shipping cost, and conditions for exchange or refund for each Product on the Website.
    • Product prices and configurations may change in accordance with Company policies, and the Company will notify such changes through the Website.
    • Any changes in pricing or conditions shall not apply retroactively to completed transactions.

    Article 6 (Formation of Purchase Contract)

    A purchase contract shall be formed when the User submits a purchase order and the Company accepts such order.
    The Company may reject or cancel an order in the following cases:

    1. If the order contains false or fraudulent information
    2. If payment issues arise
    3. If unavoidable circumstances such as Product shortage occur

    Article 7 (Payment Methods)

    Users may pay for Products using the payment methods provided by the Company. Any payment-related fees shall comply with the policies of the Company or its designated payment service providers.

    Article 8 (Shipping)

    The Company shall ship Products according to the shipping method indicated once payment is completed.
    Shipping periods shall follow the estimated schedule provided at checkout; however, delays may occur due to force majeure, including natural disasters or courier-related issues.

    Article 9 (Withdrawal of Purchase, Exchange & Refund)

    Users may request withdrawal of purchase within seven (7) days from the date of receiving the Product.
    Withdrawal of purchase may be restricted under the Act on the Consumer Protection in Electronic Commerce Transactions in the following cases:

    1. If the Product is damaged or lost due to reasons attributable to the User
    2. If the Product’s value has significantly decreased due to use or partial consumption
    3. If the Product is a customized or made-to-order item for which prior notice of no-exchange/refund was provided and consent was obtained
    4. If the Product cannot be resold for hygiene-related reasons and its packaging has been opened or damaged

    Shipping fees related to exchanges and refunds shall be handled in accordance with applicable laws and the Company’s exchange and refund policies.

    Article 10 (Membership Withdrawal and Restrictions)

    Members may request membership withdrawal at any time, and the Company shall process such requests in accordance with applicable laws.
    If a Member violates these Terms or relevant laws, the Company may restrict or terminate the Member’s eligibility.

    Article 11 (Intellectual Property Rights)

    All content posted on the Website, including text, images, designs, logos, and videos, is owned by the Company.
    Users may not reproduce, distribute, transmit, or commercially use such content without the Company's prior written consent.

    Article 12 (Disclaimer)

    The Company shall not be liable for service interruptions caused by force majeure events such as natural disasters or system failures.
    However, if damage occurs due to the Company’s intentional misconduct or gross negligence, the Company shall be liable in accordance with applicable laws.

    Article 13 (Personal Information Protection)

    The Company protects Users' personal information, and matters relating to the collection, use, and protection of personal information shall be governed by the Company’s Privacy Policy.

    Article 14 (Dispute Resolution and Jurisdiction)

    Disputes arising between the Company and Users shall primarily be resolved through mutual consultation.
    If consultation fails, the competent court of the first instance shall be determined in accordance with the Civil Procedure Act and other applicable laws.

    Supplementary Provision

    These Terms shall take effect as of January 01, 2026.

  • Novavect Co., Ltd. (hereinafter referred to as the “Company”) complies with applicable personal data protection laws and regulations and establishes and discloses this Privacy Policy in order to protect users’ personal information.

    Article 1 (Items of Personal Information Collected and Collection Methods)

    1. Items of Personal Information Collected

      The Company may collect the following personal information:

      1. When registering as a member or using services
        • Required: Name, Username, Password, Email Address, Mobile Phone Number
        • Optional: Address
      2. When purchasing and paying for products
        • Name, Shipping Address, Contact Information
        • Payment Information (payment details are processed by the payment gateway service)
      3. When submitting inquiries
        • Name, Company Name, Contact Information, Email Address, Inquiry Details
      4. Automatically collected during service use
        • IP Address, Cookies, Access Logs, Usage Records, Device Information
    2. Methods of Collection
      • User registration and order forms on the website
      • Inquiry and consultation request forms
      • Automated collection tools such as cookies

    Article 2 (Purpose of Collecting and Using Personal Information)

    The Company uses collected personal information for the following purposes:

    1. Member management and identity verification
    2. Product orders, payments, shipping, returns, and refunds
    3. Customer support and complaint handling
    4. Service improvement and statistical analysis
    5. Compliance with legal obligations and dispute resolution

    Article 3 (Retention and Use Period of Personal Information)

    After achieving the purpose of collection and use, the Company will destroy personal information without delay.
    However, personal information may be retained as required by relevant laws for the following periods:

    Retained InformationRetention PeriodLegal Basis
    Records of contracts or withdrawal of contracts5 yearsE-Commerce Act
    Records of payment and supply of goods5 yearsE-Commerce Act
    Records of consumer complaints and dispute resolution3 yearsE-Commerce Act
    Access logs (IP, etc.)3 monthsCommunications Privacy Protection Act

    Article 4 (Provision of Personal Information to Third Parties)

    The Company does not provide personal information to third parties without user consent,
    except in the following cases:

    1. When prior consent has been obtained from the user
    2. When provision is required by law or regulations

    Article 5 (Outsourcing of Personal Information Processing)

    The Company may outsource personal information processing to third parties for smooth service operation.

    Service ProviderOutsourced Service
    [Courier Service TBD]Product Shipping
    [Payment Gateway TBD]Payment Processing
    Cafe24Server Operation and Management

    The Company supervises outsourced service providers to ensure compliance with personal information protection laws.

    Article 6 (Rights of Users and Methods of Exercise)

    Users may exercise the following rights at any time:

    1. Request to access personal information
    2. Request to correct or delete personal information
    3. Request to suspend the processing of personal information

    Requests may be made in writing or by email, and the Company will take necessary action without delay.

    Article 7 (Destruction of Personal Information)

    The Company destroys personal information without delay once the retention period expires or the processing purpose has been achieved:

    • Electronic files: Permanently deleted using irreversible methods
    • Paper documents: Shredded or incinerated

    Article 8 (Cookies: Installation, Operation, and Rejection)

    The Company may use cookies to provide personalized services.

    • Method of refusing cookies: Users may refuse cookies through browser privacy settings.
    • Refusal of cookies may result in limited service functionality.

    Article 9 (Measures to Ensure Safety of Personal Information)

    The Company implements the following measures to safeguard personal information:

    1. Access control and internal management
    2. Installation and periodic inspection of security programs
    3. Establishment of internal management plans and employee training

    Article 10 (Personal Information Protection Officer)

    The Company designates the following Personal Information Protection Officer:

    • Personal Information Protection Officer: Hwanjin Kim
    • Position: Manager
    • Contact: +82-10-7392-7382
    • Email: hjkim@novavect.com

    Article 11 (Changes to the Privacy Policy)

    This Privacy Policy may be revised due to changes in laws, policies, or security technologies, and such changes will be announced in advance through the Company’s website.

    Supplementary Provision

    This Privacy Policy is effective as of January 01, 2026.