Novavect Co., Ltd. (hereinafter referred to as the “Company”) establishes and discloses this Privacy Policy in accordance with the Personal Information Protection Act and other relevant laws and regulations in order to protect users’ personal information in operating the inquiry board.
1. Items of Personal Information Collected
The Company collects the following personal information as mandatory items through the inquiry board:
- Name
- Company name
- Contact information
- Email address
- Inquiry details
Only the minimum information necessary for handling inquiries is collected.
2. Purpose of Collection and Use of Personal Information
The collected personal information is used solely for the following purposes:
- Reviewing inquiry details and providing responses
- Customer consultation and handling of complaints
- Use as reference materials for service improvement
Collected personal information is not used for marketing, advertising, or sales purposes.
3. Retention and Use Period of Personal Information
The Company destroys personal information without delay once the purpose of collection and use has been achieved.
However, if retention is required under relevant laws and regulations, the information will be retained for the following period:
4. Provision of Personal Information to Third Parties
In principle, the Company does not provide users’ personal information to third parties.
Exceptions may apply where disclosure is required by applicable laws and regulations.
5. Outsourcing of Personal Information Processing
For the smooth operation of the inquiry board, the Company may outsource personal information processing as follows:
- Trustee: [Cafe24]
- Scope of outsourced work: Server operation and data storage
The Company manages and supervises the trustee to ensure compliance with relevant personal information protection laws and regulations.
6. Users’ Rights and Methods of Exercising Them
Users may exercise the following rights at any time:
- Request access to personal information
- Request correction or deletion of personal information
- Request suspension of personal information processing
These rights may be exercised in writing or by email, and the Company will take action without delay.
7. Procedures and Methods for Destruction of Personal Information
When the retention period expires or the purpose of processing is achieved, the Company destroys personal information as follows:
- Electronic files: Permanently deleted using methods that prevent recovery
- Paper documents: Shredded or incinerated
8. Personal Information Protection Officer
The Company has designated the following Personal Information Protection Officer to handle inquiries related to personal information protection:
- Personal Information Protection Officer: Hwanjin Kim
- Position: Manager
- Contact number: +82-10-7392-7382
- Email: [hjkim@novavect.com]
9. Changes to the Privacy Policy
If there are any changes to this Privacy Policy, the Company will provide prior notice through its website.
Addendum
This Privacy Policy shall take effect as of **[Effective Date: January 1, 2026]**.
